We craft, implement and operate world-class B2B loyalty solutions.
Turn your business customers into raving fans with loyalty and rewards.
At Smart Loyalty we can help you create a unique point of difference for your business.
Creating sticky customers and attracting new ones is easier than you think!
Create value that beats discount
Stop losing your customers to lower priced competitors.
Increase your brand reach
Get the benefit of a fully-fledged multi-channel marketing agency.
Access to our coalition
Your customers can earn additional reward points for their business spend. We cover many different industries including everyday business services like power, fuel and office supplies.
Branded Sales Channel Incentives
Need a branded rewards platform designed to drive performance across your sales channel? Speak to us about our custom white label platform.
Real rewards, no toasters here
Give your customers the ultimate in choice when it comes to their rewards with our concierge redemption service. Managed entirely by us!
Actionable Insights
Gain a deeper understanding of your customers spend behaviour and get the tools to act on it.
Championing Tomorrow's Loyalty for B2B.
Call: 0800 99 76278 | www.smartloyalty.co.nz
Love your customers. Grow your business.
Member (customer) App
A quicker and easier way for your customers to make the most out of their membership. Your customers can:
- Find and connect with local and national suppliers to earn more reward points.
- Track their points balance and redemptions
- Get instant notifications on new deals, promotions and competitions
Customer Insights App
Gain a deeper understanding of your customers using the Smart Loyalty App. With behavioural insights at your fingertips, you have the ultimate tool to drive business growth.
- Access customer accounts and contacts
- Track purchase behaviour and see recent redemptions
- Add customers to the programme
- Receive programme news, promotions and special offers
- Communicate directly with your customers via instant notifications.
Business Intelligence Dashboards
We provide you with a level of unique data intimacy on your customers, enabling you to make informed and measured decisions. Strategies can be formulated based on customer behaviour and segmented marketing will target the right customers with messages that are impactful and achieve cut-through.
Our Fulfilment Platform
Our online Rewards Shop stocks over 4000 products from New Zealand’s leading suppliers and brands. Members can use cash to top up their redemptions if they don’t have quite enough points.
All products are delivered right to your customer's door.
Our loyalty & marketing platform
With access to a full suite of tools and a membership database of more than 20,000 businesses, you'll have everything you need to attract new customers and keep your current ones.
Rewards Catalogue
We deliver a Summer and Winter Catalogue to all our members (your customers), showcasing the latest technology, great brands and the most popular products from New Zealand's leading suppliers.
Customer Growth Campaigns
Our team can place targeted promotions in front of any selected audience. Whether you have a new product or service you wish to promote, or a stretch sales incentive targeting growth from your customer base. We can design and facilitate successful multi-channel marketing campaigns, delivering real, tangible results.
Competitions and Promotions
It's our job to leave a lasting impression on your customers. One of the ways we drive engagement, excitement and emotional connection in our rewards programme is through a concept we call 'Surprise and Delight'. We have an active promotions calendar that includes prizes and giveaways.
Points can be redeemed on virtually anything
Our managed concierge service makes it easy for your customers to redeem their reward points on the things that they really want...from rugby tickets to music concerts...engagement rings to home makeovers...flights around the world to end of year staff parties...medical procedures to gym memberships...your customers have the power to choose what to use their reward points on.
Suppliers love our platform because it delivers results!
See what some of New Zealand's leading brands say about us.
Ford New Zealand
Fixed Operations Manager,
Ford New Zealand
“Smart Loyalty have become an integral part of our sales and marketing strategy for the trade customer segment of the automotive market. We continue to see strong growth, high levels of engagement and great return on investment through the GetGenuine programme.”
“We are absolutely delighted with the support from the Smart Loyalty team. We have had positive exposure for our brand and the member uptake of the offer has been great. I have never seen an initial surge of interest and uptake from as with Smart Loyalty’s members.
We are especially pleased with the ratio of new business and former customers who have reactivated their OfficeMax accounts as a result of the Smart Loyalty offer. We look forward to continued, mutual success.”
Scott Russ
National Manager, Groups & Associations OfficeMax
“Mobilcard has been working with Smart Loyalty for close on two years and during this time has found them a very professional organization with an excellent management team. We have seen amazing growth in Mobilcard through Smart Loyalty.
The Smart Loyalty team is very passionate about their business and takes a great deal of pride in what they do and this shows through in how they execute their business goals. I’m excited by what opportunities lie ahead and look forward to our continued success.”
Kim Webber
Mobilcard National Channel Manager Mobil Oil NZ Ltd
“We love being part of this rewards programme and make a point of using the suppliers connected to it. The fact that we accumulate the points so fast and can choose what we want make this programme a no brainer to be part of.”
“There is a great product selection and the ways of earning points is growing so it's awesome!”
“Points add a sweetener to our purchasing decisions. When we let them accumulate, we get a good amount of points by the end of the year. We open up the catalogue and it’s all good quality stuff!”
Corey McLaughlan
Ashton Panel & Paint
Richard Boobyer
Landscape Concepts by Richard Ltd
Allan Wakeling
Allan Wakeling Panelbeaters & Spraypainters
Members love our platform because it delivers real benefits!
“If you are not currently part of the SmartTrade experience, I highly recommend it. We accumulate points from suppliers on a day-by-day basis, and there are huge savings to be made for your business. Simply brilliant!”
“Great to be rewarded through Smart Loyalty since 2008. Really appreciate the getaways in the middle of winter!”
“As for the points, it’s always great to receive them and redeeming is even better. It's nice to be appreciated, acknowledged and rewarded at the end of a hard day's work.”
Steve Nuich
Steve Nuich Panelbeaters
Brent Harris
Performace Properties 2011 Ltd
Smith & Smith
New Zealand
Do you want a complete suite of tools and a managed platform to give you the edge over your competitors?
© Copyright Smart Loyalty New Zealand Ltd
We work with businesses of all sizes
“We are absolutely delighted with the support from the Smart Loyalty team. We have had positive exposure for our brand and the member uptake of the offer has been great. I have never seen an initial surge of interest and uptake as with Smart Loyalty’s members.
We are especially pleased with the ratio of new business and former customers who have reactivated their OfficeMax accounts as a result of the Smart Loyalty offer. "
Scott Russ
National Manager, Groups & Associations OfficeMax
Get in touch with us to see how we can help.
Our unique brand of loyalty can work for you!
See more at www.smartloyalty.co.nz